At SIHA, we take customer satisfaction very seriously. We want to make sure that you are happy with your purchase. In the event that you are not satisfied with your purchase, you may be eligible for a refund in accordance with the terms of this Refunds Policy. This Refunds Policy applies to all purchases made through the SIHA website located at [www.siha.co.za].
- Eligibility
In order to be eligible for a refund, you must return the product in its original condition and packaging within 14 days of purchase. All refunds are subject to a 10% restocking fee.
- Shipping Costs
You are responsible for all shipping costs associated with returning the product to our warehouse.
- Refunds
Once we have received the returned product and verified that it is in its original condition, we will issue a refund for the full purchase price of the product minus any applicable restocking fees. Refunds will be issued within 14 days of receiving the returned product.
- Exceptions
No refunds will be issued for any products that have been opened or used. All sales of these products are final.
By using this Website, you acknowledge that you have read and agree to be bound by the above Refunds Policy.